In stock merchandise is shipped out in 3-5 business days, Monday through Friday. All shipments are normally delivered via UPS with shipping charges based on the total weight of each order. UPS guidelines require a physical address. Delivery is not available for P. O. Boxes.
We are currently shipping wine to the following states:
- Washington D.C
- New Hampshire
- New Jersey
- New Mexico
- North Carolina
- North Dakota
- South Carolina
- South Dakota
- West Virginia
If you live in another state, please send us a message at CustomerService@NeighborhoodCellar.com to see if delivery is available in your state.
You must be present to sign for your package and must present a valid driver’s license showing that the receiving party is over 21 years of age.
You will receive an email with your shipment tracking information once your order has shipped from our facility. You may track your shipment through our site or through the carrier’s tracking system. Since a signature is required for delivery, you must be present to receive your shipment. Most carriers will attempt delivery a maximum of three times, after which the shipment will be returned to us. If a shipment is returned, we will charge you an additional shipping charge to re-ship your items. Please make arrangements with the shipping carrier noted on your shipment confirmation email if you are not able to receive and sign for the shipment. Most carriers have options to retain the shipment at their local office for pickup at your convenience. Please email us today if you need more info regarding how we ship.
For our customers in the local Dallas/Fort Worth area, you may pick up your purchase at our warehouse during our normal business hours.